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Infinitely patient
AI agents for
e-commerce

Meet Envoy, an AI sales, support, and service agent that engages with your customers, answers their questions, and closes deals — 24/7, without taking breaks.

You

I need to book a business class flight from Dubai to New York around Sep 30th

John - Global Airlines

Hey! Would you prefer direct flights or are you open to connections?

You

Direct flights only please, and ideally a window seat

John - Global Airlines

Got it. I found a direct Emirates flight on September 30th at 2:45 AM with a window seat available, for AED 18,500. Would you like to proceed?

You

Yes, please go ahead
About

Conversational commerce, on autopilot.

Envoy handles customer inquiries, processes orders, and provides support all through WhatsApp - the messaging platform your customers already use.

Jamie's Cakes

Online

Today

You

Hi! I'm looking for a birthday cake for tomorrow. Do you have chocolate cakes available?

9:42 AM

Jamie's Cakes

Good morning! Yes, we have several chocolate cake options available for tomorrow. What size were you thinking and how many people will it serve?

9:43 AM

You

Perfect! I need it for about 12 people. Also, I should mention I have a severe nut allergy - are your cakes nut-free?

9:45 AM

Jamie's Cakes

I can confirm our 10-inch Chocolate Celebration Cake serves 12 people perfectly and is made in a completely nut-free facility. It's $45 and includes custom message writing. Would you like to proceed with the order?

9:46 AM

You

That sounds perfect! Yes, please go ahead. Can you write 'Happy Birthday Sarah!' on it?

9:47 AM

Jamie's Cakes

Absolutely! I've added the custom message. Your total is $45. I can send you a secure payment link now and we'll have your cake ready for pickup tomorrow after 2 PM. What time works best for you?

9:48 AM
WhatsAppNative

Online sales, redefined.

Intelligent Reasoning

Handles complex customer queries and makes smart product recommendations.

Multilingual by Design

Fluent in English, Arabic and more — your customers feel understood.

Fully Customizable

Tailor tone, responses, and product knowledge to your brand.

Flexible Deployment

Run it on-cloud or on-prem to meet your infrastructure needs.

envoy is your smartest sales agent yet.

Always Online

Respond to 100% of customer inquiries, even at 3am.

Never miss a sales opportunity with 24/7 engagement.

You

Hi, I want to order a chocolate cake for tomorrow but need to check if it has any nuts as I'm allergic. Tried calling you, nobody answered.

Jamie's Cakes

Good evening, Emily! I can confirm our Chocolate Cake is made with no nuts or nut traces. I can process the order now and send you a payment link. Would you like me to do that?

You

That's perfect! Yes, please proceed.

Upsells

Intelligently identifies additional purchase opportunities.

Increases average order value by up to 24%.

You

I'd like to book a 3-night stay at your beachfront hotel next month.

Maya - OceanBreeze Resorts

Excellent choice! I've found a deluxe room with ocean views available for your dates. I notice it's your anniversary week - our Romantic Getaway package includes the same room plus a private sunset dinner on the beach and champagne service for just $75 more per night.

You

That sounds nice. I'll take it.

Knows when to talk

Maintains constant touchpoints.

Nudges customers without spamming them.

Ethan - Velocity Athletics

Hi Emma! I noticed the running shoes you added to your cart last week are now 30% off for the next 24 hours. Since you're a VIP customer, I can also reserve your size before the sale goes public.

You

Thanks for letting me know! I've been waiting for a price drop. Do you know if they run true to size?

Ethan - Velocity Athletics

Based on your previous purchases, I recommend going half a size up as these run slightly narrow. Would you like me to secure them for you now?

Suitable for any digital-native business

Product Sales

E-commerce

Helps your customers find the perfect products with personalized recommendations.

You

Hey! Do you have the new iPhone in stock?

Jane - GadgetDepot

Hello! Yes, we have the iPhone 16 in 128GB and the iPhone 16 plus in 128GB, and 256GB. Did you have a specific colour in mind?

You

If you have the Plus 256GB, I'll take that one.

Jane - GadgetDepot

Great. I'll prepare your basket and send you a payment link shortly.

Service Reservations

Travel & Booking

Help customers book flights, hotels, and experiences tailored to their preferences and requirements.

You

I need to book a flight from DXB to NYC around September 30, business class, non-stop route

John - BlueJet Airlines

Hi! I found 3 flights on September 30th. The best option is Emirates EK201, departing 8:30 AM, arriving 2:15 PM, at $3,450.

You

That's perfect timing. Any window seats available?

John - BlueJet Airlines

7A is available! Would you like to proceed?

Help & Assistance

Customer Support

Provide instant support and troubleshooting assistance to resolve customer issues quickly and efficiently.

You

Hi, I'm having trouble accessing my account. It keeps saying my password is incorrect.

Alex - TechSupport

I'm sorry to hear that! Let me help you reset your password. Can you confirm the email address associated with your account?

You

Yes, it's john.doe@email.com

Alex - TechSupport

Perfect! I've sent a password reset link to that email. Please check your inbox and follow the instructions.

Simple Deployment

Depending on the level of customization, Envoy can be deployed in as little as under a day. Our team takes care of everything and connects Envoy directly to your APIs.

  • •
    No code required from your team
  • •
    Works with your existing stack
  • •
    Continuous updates and improvements

Initial Setup

Day 1

API keys and access points configured

Integration

Day 1-2

Connected to your existing tools

Configuration

Day 2-3

Customized to your needs

Launch

Day 3+

Ready to serve your customers

Integrate with payments, CRMs, and more:

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